Shipping Policy
1. Order Processing Time
- All orders are processed within 1–2 business days.
- Orders are not processed or shipped on Sundays or public holidays.
- During high order volumes, processing times may be slightly delayed.
2. Shipping Time (Within India)
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–7 business days
- Remote areas may take 7–10 business days
Delivery timelines may vary depending on your location and courier partner availability.
3. Cash on Delivery (COD)
- Cash on Delivery (COD) is available only for orders below â‚ą1000.
- Orders of â‚ą1000 or above must be prepaid at checkout.
- Kamvin reserves the right to verify COD orders before dispatch.
- Unverified or suspicious orders may be cancelled.
4. Order Tracking
- Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp.
- You can use the tracking link to monitor your shipment status.
5. Delayed or Lost Shipments
If your order:
- Is delayed beyond the estimated delivery time, or
- Appears lost in transit
Please contact our support team and we will assist you within 24–48 business hours.
📧 Email: support@kamvin.com
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping details.
Kamvin is not responsible for orders delivered to incorrectly provided addresses.
Additional shipping charges may apply for re-dispatch.
7. Damaged Packages
If you receive a damaged or tampered package:
- Please take clear photos.
- Contact us within 24 hours of delivery.
We will investigate and provide a suitable resolution.
8. Shipping Coverage
Currently, Kamvin ships within India only.
We do not offer international shipping at this time.
